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CTO Strategies: Greg Royal of Cistera Networks

Cistera Networks helps tie business applications and phone systems together. Company CTO Greg Royal explains how the company looks for scalability, integration, and agility, through measures such as minimizing the desktop software load, and Which open source software he finds useful.

Greg Royal founded Cistera Networks six years ago to provide a convergence server platform that connects a company's enterprise applications to telephone users, using voice over IP. Greg continues at Cistera as CTO and EVP, and writes a blog We spoke to Greg to discuss his company and its embrace of Linux in his industry.

Can you tell us a bit about your business and how you embrace Linux?

Cistera Networks is a software development company based in Dallas. We build enterprise application platforms for IP Communications, specifically Cisco Call Manager and Sylantro Hosted Platforms. As with most enterprise IP PBX platforms, we make extensive use of Linux in our products. It is an extremely robust and scalable platform to deliver an application appliance strategy.

Linux forms the basis of our enterprise IT strategy along with a comprehensive Cisco network infrastructure. Linux came about five years ago as a necessity, and has subsequently turned into a strategy for us.

In the early days, Red Hat Linux was used to provide Web site capabilities, as well as email, file and print services for a small number of client machines The Internet provided us with a remarkable amount of support for the various challenges we had in building out a cost-effective infrastructure as well as with the flexibility to try different service offerings and capabilities. These included CMS systems from  Joomla, Zope, and a trouble ticket system, RT. Other systems included CVS code repositories and Antfarm build management.

As our company grew larger, it was necessary that we move toward more robust commercial offerings However, we did not want to lose the flexibility that moving to a closed proprietary system would require.

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